Scala Media Players

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Support

 Who do I contact for support?

You can get support for Scala Media Players through your regular Scala support channels. See Services & Support for more information.

Content

 What kind of content does the Scala Media Player-R support?

The type of content you can display depends on the Player license. The Scala Media Player-R is normally paired with the Single HD player license, which supports playback of:

  • Video
  • Audio
  • Pictures
  • HTML5

The intensity of content you can display depends on the Player hardware capabilities, number of screen zones, and so on.  It is a best practice to always test your content on the intended media players before deploying the content.

Hardening and Security

 Why are regular reboots recommended?

A media player is a very dynamic system. Although Scala designs and tests these systems to run for many weeks with complex content, there is always a small probability of degradation over time. To keep systems running smoothly, it is a best practice to schedule a weekly reboot. There are configuration scripts on the Scala Media Player to do this, or you can schedule reboots from Content Manager.

Remote Access

 How can I remotely access a player?

The Scala Media Player-R uses x11VNC to remotely access the player.

Storage

 How much space is there for content on a Scala Media Player?

The Scala Media Player-R has approximately 24 gigabytes of storage for media and executables.

Other

 What do I do if I need a system restore?

Please contact your Scala representative for more information.

Linux Support

General

 Which licenses can you use with the Linux Playback Engine?

The Linux Playback Engine only supports Feature Based Licenses.

  • Capabilities will depend on the Feature Based License purchased
  • Classic licenses are not supported under Linux.

For more information about compatible licenses, see the License Functionality Matrix.

 Can I install the Linux Playback Engine on any Linux based hardware?

No

The Linux Playback Engine is only available for use on the Scala Media Player-S.

Configuration

 How many channels does the Linux Playback Engine support?

1

  • The inital realse of the Linux Playback Engine is pre-installed on Linux editions of the Scala Media Player-S.
  • The Feature Based License recommended for the Scala Media Player-S is SW-PST-HD01. THis license only supports 1 channel.
 What is the maximum channel resolution. maximum pixel count supported by the Linux Playback Engine?

1080p (1920 x 1080) / 2,073,600 pixels

  • The initial release of the Linux Playback Engine is reinstalled on Linux editions of the Scala Media Player-S.
  • The Feature Based License recommended for the Scala Media Player-S is SW_PST_HD01. This license supports a resolution of 1080p / 2,073,600 pixels.
 Does the Linux Playback Engine support multiple frames?

Yes

  • The Feature Based License in use controls this.
 Does the Linux Playback Engine produce Player logs and Playback Audit Logs?

Yes

  • The Feature Based License in use controls this.
  • Player logs created by the Linux Playback Engine are viewed using a text editor. Logs must be downloaded from Content Manager.
  • The frequency of returned logs depends on your settings in Content Manager.
 Does the Linux Playback Engine execute status reports?

Yes

  • The Feature Based License in use controls this.
  • Reporting features include: heartbeats, error reporting, plan, playback, and inventory status.
 Does the Linux Playback Engine support bezel management and/or Custom Monitor Configuration files?

No

  • The Linux Playback Engine will support them in a future release.
 Does the Linux Playback Engine support audio remapping?

No

 Is the player configuration tool available in multiple languages?

No

  • At this time, the player configuration menu displays in English only.

Creative and Playback

 Does the Linux Playback Engine support WebClip?

Yes

  • WebClip in the Linux Playback Engine displays in overlay mode (Scala Windows Playback Engine uses displays using off-screen rendering mode).
  • WebClip elements will always be in the foreground, regardless of frame depth order.
  • WebClip transitions are cuts; there is no transparency.
 Does the Linux Playback Engine support hardware accelerated option in WebClip?

No

  • WebClip in the Linux Playback Engine supports the following hardware accelerated option:
    • limited 3D operations
 Are there fonts preloaded on the Linux hardware image?

Yes

  • The Scala Font Collection (part of Scala Enterprise 11.08 release) are preinstalled.
  • The Scala Font Collection is a collection of fonts that playback in the Scala Windows Playback Engine, Linux Playback Engine, Content Manager, and Designer.
  • Noto Sans is the default font if a font is not available.
  • For a list of preloaded fonts, see Designing Content for Scala Enterprise.
 Does the Linux Playback Engine support embedded fonts?

No

 Does the Linux Playback Engine support video streaming?

Yes

  • The Linux Playback Engine current support web-based streaming video and WebClip video.

WebClip Limitations

There are some limitations when using WebClip video. For more information, see Designing Content for Scala Enterprise.

Data Integration/Interactivity

 Does the Linux Playback Engine support ScalaScript buttons?

No

 Does the Linux Playback Engine support external scripting?

Yes

  • The Linux Playback Engine supports Python 3 for external scripting support.
 Can I use my existing Python 2.7 scripts with Python 3?

No

  • Python 2 and Python 3 are significantly different languages.

Scala Extensions

 Does the Linux Playback Engine support Designer file modules?

No

  • Currently, the Linux Playback Engine does not support the following Designer/Player EXtension modules:
    • Datasource/ .xml
    • Launch ex
    • Goto WWW
    • Textfile.ex
    • Fileio.ex
    • TVTuner.ex
    • Input.ex
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