Scala Media Players
Hardware Warranty
Scala Media Players are designed to provide robust media playback. All Scala Media Players come with a standard one-year warranty. Extended warranties are available for up to five years.
Troubleshooting
If you are experiencing difficulties with your SMP-SP Media Player, please check the FAQ for SMP-SP or Troubleshooting for SMP-SP for tips and suggestions.
Support
If you need help during your warranty period, you can get support for Scala Media Players through your regular Scala support channels.
Replacement Under Warranty
If our support team determines that your unit needs replacement, your support contact will provide you with a return merchandise authorization (RMA).
Overview
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